Tier I & Tier II KYC

How To Verify Your Account: Tier 1 and Tier 2 Identity Verification

Choose Tier 1 KYC or Tier 2 KYC. You can also access this under the “Identity Verification” tab on the Account Overview page.

Tier 1 KYC Users may complete up to $2000 of automated Transfers per day.

Tier 2 KYC Users may complete up to $9000 of automated Transfers per day.

If you would like to Transfer more than your daily limit at this time, please contact our OTC Support Team ([e-mail]), or complete KYC Verification.

Information Needed To Complete Tier 1 KYC

Full Name, Country of Residence, and State/Province/Region of Residence

• I certify that I do not have a criminal record.

• I certify that I am not a politically exposed person or government official.

• I certify that I am not a resident of Crimea or Sevastopol.

Information Needed To Complete Tier 2 KYC

• Click “Verify Me” button
  
  

• To get verified you will need to upload specific documents proving your identity and a recording of your face. Approved documents include: a Drivers License, Passport, OR National ID, AND Proof of Residency.
  
  

• Select the necessary documents and upload a clear scan of it. Images must be minimum of 600x600 pixels.
  
  

• Choose your Country and upload an official utility bill, or another official document, with your name, address, as well as a date within 2 months of the current date.
  
  

• Take a Seflie Video while making 2 head circles for a full view of your face. Make sure your face is well lit. Record it directly on the device you are setting up the verification with.
  
  

As a final step, you must answer the following questions:

• Place of Birth
• Asset Source

The verification will happen immediately. If there are any issues with your verification process, please contact Hxro Support ([e-mail]).